Returns & Exchanges
At Moonbeams and Mayhem, we want you to be completely enchanted by your purchase. If your order isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing